TrueHumsafar.com (“we,” “our,” “us”) is a Muslim matrimonial platform built to help Muslim brothers and sisters find suitable life partners in a halal and safe environment. We strictly adhere to Islamic values and do not promote dating or any activity against Shariah.

By using our website or mobile application, you agree to this Privacy Policy. If you do not agree, please do not register or use our services.

1. Information We Collect

We collect only the information required for matrimonial purposes:

1. Personal Details: Name, gender, age, date of birth, marital status, mother tongue, religion, community, education, occupation, income, and other profile information.

2. Contact Information: Email address, phone number, and location.

3. Profile Content: Photos, partner preferences, family background, and lifestyle details you choose to share.

4. Verification Data: OTP sent to your registered mobile/email, and optional ID verification for trust badges.

5. Payment Information: Subscription payments are processed via secure third-party gateways (we do not store card or banking details).

6. Technical Data: IP address, device details, browser type, and cookies for better user experience.

Some information (religious beliefs, marital status, etc.) may be considered sensitive in some laws. By sharing it, you give us consent to process it for matrimonial purposes.

2. How We Use Your Information

We use your information only to:

1. Create and manage your matrimonial profile.

2. Suggest and display suitable matches based on your preferences.

3. Enable secure communication between members.

4. Process payments for subscriptions and services.

5. Provide customer support and resolve complaints.

6. Improve site security, monitor misuse, and prevent fraud.

7. Send you updates, match alerts, notifications, and offers via email, SMS, or calls.

We do not use your data for dating, unlawful activities, or non-Islamic purposes.

3. Sharing of Information

We do not sell or rent your information to third parties. We only share your details:

1. With other registered members (as part of your profile visibility).

2. With trusted service providers (payment gateways, SMS/email partners, etc.).

3. With law enforcement if legally required or in case of fraud/misuse.

4. During corporate events (like merger or acquisition) with proper safeguards.

4. Security of Your Data

1. We use industry-standard encryption and monitoring to protect your data.

2. No internet service is 100% secure – please be cautious and protect your login details.

3. Do not share passwords, OTPs, or financial information with others.

5. Your Rights & Choices

1. You may edit or delete your profile anytime.

2. Deleted accounts are removed from public view but certain data may be retained as required by law or to prevent duplicate fake accounts.

3. You can control the visibility of sensitive details like contact number and photos in your settings.

4. You may opt-out of promotional emails and SMS.

6. Cookies & Tracking

1. We use cookies to remember your login, improve navigation, and analyze usage.

2. You can disable cookies in your browser, but some features may stop working.

7. Data Retention

We keep your data as long as your account is active. After deletion, some data may be retained temporarily for:

1. Legal compliance,

2. Fraud prevention,

3. Dispute resolution.

8. Children’s Privacy

This platform is only for adults eligible for marriage (21+ for men, 18+ for women as per Indian law). We do not knowingly allow minors to register.

9. Communication Consent

By registering, you agree to receive:

1. OTPs for verification,

2. Match suggestions,

3. Important account updates.

We promise not to spam your inbox.

10. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Please review it regularly.

11. Contact Us

For any concerns about this Privacy Policy, please reach us at:

1. Email: contact@truehumsafar.com
2. Website: www.truehumsafar.com