Terms and Condition
Welcome to Truehumsafar.com – a dedicated platform for Muslim matrimony. Our aim is to help Muslim brothers and sisters find their life partners in a safe, halal, and trustworthy environment. This is not a dating website. We do not promote anything against Islamic teachings.
By registering or using our services, you agree to the following Terms and Conditions.
1. Eligibility
- As per Indian law, the minimum age for registration is:
- 21 years for men
- 18 years for women
- You must be Muslim and seeking marriage only.
- You confirm that all information provided is true and authentic.
2. Registration & Verification
All users must provide a valid mobile number and email address for verification.
Verification may include OTP (SMS/Call) or email confirmation.
Unverified or suspicious accounts may be rejected or removed.
3. Subscription & Fees
Profile listing and premium services require a paid subscription.
Subscription plans are offered for different durations and features.
Once payment is made, fees are non-refundable, except where specified in our refund policy.
4. Refund & Cancellation Policy
Please review our services carefully before purchase.
Refunds will not be provided once services like messaging, contact viewing, or expressing interest have been used.
Subscription cannot be cancelled midway.
Disrespectful or abusive behavior towards our support team may lead to account suspension without refund.
5. User Responsibilities
You must use the website only for lawful marriage purposes.
Fake, misleading, or inappropriate profiles will be deleted without notice.
You agree not to harass, abuse, or misuse another member’s details.
It is your responsibility to personally verify the authenticity of a match before marriage decisions.
6. Proper Usage
You are expected to maintain maturity, cordiality, and respect while using the platform.
Misuse of features like messaging or expressing interest may result in account suspension.
Profiles and activities are monitored for the safety of all users.
7. Privacy & Data
We collect only the information necessary for matrimonial purposes.
Your data will not be sold to third parties.
You can control what details are visible on your profile.
8. Communication
By registering, you agree to receive emails, SMS, and calls regarding your account, matches, and updates.
You may contact our Customer Support anytime for queries or complaints.
9. Disclaimer
Truehumsafar.com is only a platform to connect prospective brides and grooms.
We do not guarantee that you will find a match.
We are not responsible for disputes, fraud, or issues between members.
You are solely responsible for the information you share and the decisions you make.
10. Governing Law
These Terms & Conditions are governed by the laws of India.
Disputes shall be subject to the jurisdiction of courts in Mumbai,India.
11. Acceptance
By registering, subscribing, or using our services, you confirm that you have read, understood, and accepted these Terms & Conditions.
